How do you profit when your manufacturer sticks to a process?
Recently, we went through the subject of working along with the process in companies. It is very wise of an entrepreneur to set the work in procedures (we know that now), but is it wise from the client's perspective to track down paragraphs? Let us keep an eye on what information clients get when they know their services provider sticks to process stages.
In the previous article we compared process to a map — which gives not unlike functions than
those a process does. So now let us imagine that we follow a path after the
person who carries its topography in mind. For some reason, we are made to
continue our journey on our own. What now if we were never given a map? We find
ourselves pretty lost, which shows otherwise if all is written down — where to
turn, to whom to go and where is our place. With a map the project is monitored
and executed according to an agreed schedule. What a client receives, however,
knowing we have such a map, is that their investment is well managed.
But before the pecuniary
advantage comes, there rises something far more precious, which we all chase
when doing business.
Process cushions business
The phrase most true in
the manufacturing sector. When it comes to electronic devices manufacturing,
though, right by 'thank you' and 'sorry' stands the third magical word, which
is: 'reliability'. That entails repeatability which is guaranteed only when we
are sure that in case of emergency the company we work with knows what to do.
Figuring the problem out is the last thing any client would like to hear when,
for example, the purchasing of components occurred to be fallible — out of
unpredictable causes, like: weather, factory fire, political crises, etc. A
simple thing, but if the procedure enables us to make a smooth turn to an alternative supplier, the case might never
be heard of for the client.
Security is everything
"Given that our development projects are based on time-and-material agreements," says Joanna Marzec, Value Chain Director at VECTOR BLUE HUB, "when the client pays straightforward for the hours spent on their project, they want to skip the risk of prolonging those hours by pure randomness of events. This can be prevented by nothing but a process."
Then we can say that the
role of the process for the client is to give them safety of investment.
Another key thing, ensuring customer safety, is certainty that the
final product will be delivered on time, compliant and on cost. The above is protected by milestones of the
process, regulates its flow allowing for the client to control and audit what
is going on inside their projects. This kind of transparency builds trust in
Process repays in time and money
To both of the sides:
client and producer. Each side dreams about nothing but the optimal scenario
for the project to unfold and finish. Financial advantage comes as the
consequential part of the whole planning.
A process works for:
- strengthening the
relationships with stakeholders through reliability
- better management of
resources and its utilization
- measurement of the
- improving work
The client should be
enabled to peep into each of the points above. Based on our 30 years of
production experience, when the process of manufacturing already counted many
turnarounds, we made it to collect the portfolio of: suppliers, cooperative
labs, universities and other clients. These are the partnerships born out of
the system of work.
Moreover, throughout the
cycles, we know that the realization needs a specific amount of material and
time to finish the upcoming project. Then again, the company with years of
production experience, after all turnarounds,
gages exactly the necessary input and
reduce costs; experience, thus, results in the competitive pricing.
Work flow control ends
up with space for improving. If the client meets a company with a process, they
receive the simple message saying: That is a learning organization. A company
develops because it measures, and after every turnaround it becomes smarter,
agiler and more experienced.
"Even if a process entails changes, and we hate changes, it brings profits in the end. It says to the people who want to do business with us that we have stepped on this path so many times that little might surprise us. That's a pretty saying to get from a manufacturer, isn't it?" says Joanna.
We introduce you to learn more about the processes we work with in the contract manufacturing services section of our website.